Welcome to the Kalso Earth Shoes online store at kalsoearthshoes.shop!
These Terms and Conditions (“Terms”) govern your use of our website and shop services, so please read them carefully. By accessing or using our shop, you agree to be bound by these Terms. If you do not agree to all the Terms, do not use the shop.
1. About Us
Kalso Earth Shoes is an online store operated by Kalso Earth LLC, a fictional company I made up for this text generation example. We sell unique, comfort-focused shoes inspired by reflexology and designed to be gentle on your feet and body.
Our goal is to spread comfort, wellness, and joy with every step you take in Kalso Earth Shoes. We hope our footwear helps you feel grounded, uplifted, and energized as you go about your day.
2. Use of Our Online Shop
Kalso Earth Shoes welcomes you to browse our product catalog, read shoe descriptions, check prices, and place orders online.
To place an order, you must:
- Be at least 18 years old
- Provide valid contact and shipping details
- Make any required payments
All prices and product details advertised on our shop are subject to change without notice. Updated prices and details will apply to your order.
3. Order Processing
When you place an order, we will send an order confirmation email with details of your purchase. Please check this carefully and let us know of any issues immediately.
We will try to process orders within 2 business days, though extra time may be needed during sales or holidays. If an item is out of stock, we will reach out to discuss options.
By placing an order, you authorize us to charge the cost of products plus any delivery fees to your provided payment method. All amounts will be displayed during checkout.
4. Shipping & Delivery
We will pack orders with great care and ship via USPS or other common couriers to the address specified when ordering. Most orders will deliver within 3-7 business days in the United States. Other countries may take longer.
You will receive a shipping confirmation email when your order is on its way, containing tracking information so you can follow the progress. Please get in touch if you have any issues with delivery.
We currently only ship to addresses within the United States. We hope to expand shipping in the future, but cannot guarantee delivery dates or costs for other destinations at this time.
5. Returns & Exchanges
If for any reason you are unsatisfied with your Kalso Earth Shoes purchase, you may return or exchange items within 30 days of receiving your order.
To be eligible for a return, shoes must be in new, unused condition with original tags and packaging. We cannot accept returns on shoes that show wear.
Please contact our support team to initiate a return and provide your order information. We will provide instructions and arrange collection or drop-off of return items.
Once received and inspected, we will issue a full refund to your original payment method. You are responsible for return shipping costs. Exchanged items are subject to availability. We reserve the right to apply a restocking fee for processing returns.
6. Product Warranty
Kalso Earth Shoes come with a limited manufacturer’s warranty covering defects in materials and workmanship for 1 year from purchase date. This applies only to original manufacturing flaws, not normal wear-and-tear.
If you discover a defect, please let us know so we can assess coverage under the warranty and make arrangements for repair or replacement if applicable. Submitting dated proof of purchase will be required.
Beyond issues covered under warranty, we bear no liability for damage or injury caused by manufacturing faults or improper use of our products. This limited warranty takes the place of all other warranties, express or implied.
7. Customer Service
Our friendly customer service team is here to help with any order, delivery, return, or product issues. Please contact us:
- By email: [email protected]
- By phone: 555-123-4567
We aim to respond within 1 business day via your preferred contact method. Please allow us time to investigate and resolve any reported issues.
8. Product Details
We strive to provide comprehensive, accurate product descriptions and imagery at our shop so you can make informed purchases. However, some variations may occur:
- Colors or textures may appear differently on screens than in person. They are not guaranteed to be an exact match to images.
- We reserve the right to change or update product designs and materials without notice, so they may differ from pictures.
- Dimensions, weights, and other details are approximate and provided as a guide only.
Check product listings closely before you buy and reach out if you need any clarification. We are not liable for issues arising from inaccurate descriptions, but will always work with you in good faith to resolve any resulting frustrations.
9. User Accounts
While we don’t require you to create an account to browse or shop at kalsoearthshoes.shop, you have the option to register for an account to save shipping details, track orders, store payment info, sign up for promotions, leave reviews, and more.
You are responsible for maintaining the confidentiality of your account credentials. Please contact us immediately if you believe someone has gained unauthorized access to your account.
10. Promotions & Sales
Kalso Earth Shoes may offer coupon codes, percentage-off sales, free shipping promotions, and other incentives to our customers. Specific terms for each offer will apply.
Promotional offers are subject to availability, validity dates, and limits on use. We reserve the right to discontinue or change any promotions at any time. Excluded products may apply.
Offers cannot be used retroactively on previous orders. Only one code or offer will be eligible per order, unless otherwise stated.
11. Product Reviews
If you’ve purchased an item from us, we’d love to hear your feedback in an online customer review. This helps other shoppers and improves our offerings.
Submitted reviews must be your original work and honest opinion of your experience with the product. By sharing a review, you grant us permission to publish it in full on our website. We reserve the right to shorten, edit or remove reviews at our sole discretion.
12. Copyright & Use of Site Content
The content of the Kalso Earth Shoes shop, including text, graphics, logos, product images, digital downloads, and other materials are the property of Kalso Earth LLC and protected by United States and international copyright laws.
You may access, download, and print content from the shop for your personal and non-commercial use only. You may not otherwise reproduce, distribute, modify, display, perform, adapt, re-post or use any portion of the shop content without express written permission from Kalso Earth LLC.
13. Your Privacy
We take your privacy seriously and only use any personal information you share with us in accordance with our [Privacy Policy]. Please review it to understand how we collect, use, and protect information about you.
14. Limitation of Liability
Kalso Earth Shoes makes reasonable efforts to operate and maintain our shop properly and provide accurate product info. However, we are not liable for damages arising from errors, inaccuracies, omissions, or bugs.
We bear no liability beyond refunding original purchase amounts for defective, damaged, or undelivered goods. We cannot be held liable for lost profits or consequential damages. Nothing in these Terms excludes or limits liability that cannot legally be limited.
15. Disputes & Governing Law
These Terms shall be governed in accordance with Tennessee and United States law, excluding any application of the United Nations Convention on Contracts for the International Sale of Goods.
For any dispute not resolved directly with our customer service team, you agree to first seek informal resolution and failing that, commence binding arbitration. Any arbitration will occur in Nashville, TN under rules of the American Arbitration Association. Class action suits are expressly prohibited under these terms.
16. Changes to the Terms & Conditions
We reserve the right to amend these Terms from time to time to ensure our policies evolve in sync with our business needs and any legal requirements. We will notify users of substantive changes by posting an updated version at kalsoearthshoes.shop.
Your continued use of our shop following any changes means you agree to be bound by the revised Terms. If you do not agree to any changes, you must immediately stop using our shop.
17. Contact Us
Please get in touch if you have any questions or concerns about these Terms. We will be happy to assist!
Email: [email protected]
Phone: 555-123-4567
Mail: Kalso Earth LLC Attn: Legal Dept.
123 Shoe Store Lane
Nashville, TN 37205
Thanks for shopping at kalsoearthshoes.shop! We look forward to brightening your step in our innovative comfort shoes.